PRIVACY POLICY

Last updated: October 27, 2025

We are committed to protecting your privacy. We do not sell or rent your personal information to advertisers or marketing agencies. We only collect and use personal information as described in this Privacy Policy.

By using our website, our apps, or our services, you agree that you have read and understood this Privacy Policy and our Terms of Use.

1. Information We Collect

We may collect, store, and process the following types of information:

1.1 Device / usage information

  • IP address, browser type, and general device information.

  • Pages you visit and actions you take on our site or in our apps.

  • Dates and times of visits.

1.2 Enrollment / purchase / billing information

  • Name, email address, phone number.

  • Student info if provided by a parent or guardian.

  • Billing details needed to process tuition, program fees, or in-app purchases (payments are processed through third-party payment processors; we do not store full credit card numbers).

1.3 Communications and forms

  • Information you send to us by email, text, web forms, interest forms, waitlists, or registration requests.

  • Comments, questions, and other messages you choose to share with us.

1.4 Subscription and account information

  • Class registrations, schedules, and program selections.

  • Notifications and reminders we send you about classes, billing, or enrollment.

If you provide personal information about a child, you are representing that you are the parent/guardian or have authority to provide that information for the purpose of receiving our educational services.

2. How We Use (Process) Your Information

We use your information for specific, limited purposes:

2.1 To provide our services

  • To run the website, apps, and registration system.

  • To enroll you or your child in classes, camps, lessons, or programs.

  • To manage schedules, attendance, reminders, and parent communication.

2.2 To communicate with you

  • To send confirmations, class updates, billing reminders, and service announcements.

  • To respond when you contact us with a question.

  • To notify you about enrollment windows, special programs, or schedule changes.

These are generally non-marketing operational messages. You may opt out of optional marketing-style announcements at any time.

2.3 To process payments

  • To send invoices and receive payment for tuition, classes, camps, or app subscriptions.

2.4 To improve our programs and operations

  • To understand how people use our website and apps (for example, which pages are most visited).

  • To troubleshoot technical issues and protect the security of our systems.

  • To produce aggregate statistical reports that do not identify individual users.

2.5 To comply with law or protect safety
We may disclose information if we believe in good faith that we are required to do so to:

  • Follow applicable law, a subpoena, or a valid legal request.

  • Protect the safety, rights, or property of our students, families, staff, or the public.

  • Investigate suspected fraud or misuse of our services.

2.6 Business transfer
If our company (or a part of our company) is sold, merged, or transferred, personal information relevant to that transaction may be shared as part of that process.

We do not sell personal information to advertisers. We do not share student or parent information with outside marketers.

3. Who Has Access to Your Information

We may share your information with:

  • Our staff and teachers, so they can provide instruction, scheduling, and parent communication.

  • Service providers that help us run our business (for example: website hosting. These providers only receive the minimum information necessary to perform their function and are not allowed to use it for their own marketing.

  • Government or legal authorities if required by law.

We do not give or sell your personal information to unrelated third-party marketing companies.

4. How We Store and Protect Your Information

We take reasonable technical and organizational steps to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is perfectly secure. We cannot guarantee absolute security, but we work in good faith to safeguard the information we handle.

5. How Long We Keep Your Information

We keep personal information only for as long as needed to:

  • Provide the service you requested (for example, current enrollment, billing, class communication),

  • Meet legal, tax, or accounting obligations,

  • Resolve disputes, or

  • Enforce our agreements.

After it is no longer needed for these purposes, we will delete it or de-identify it.

6. Your Rights / Requesting Deletion

You may contact us at any time to:

  • Request a copy of the personal information we have about you (or your child, if you are the parent/guardian),

  • Ask us to correct inaccurate information,

  • Ask us to delete personal information.

When you request deletion, we will remove personal information that is not required to:

  • Complete an active class, billing, or legal obligation,

  • Maintain legitimate business records (for example, invoices we must keep for tax reasons),

  • Meet legal requirements.

To make any of these requests, email us at info@singinchinese.com or call (310) 957-2258. Please include:

  • Your full name,

  • The student’s name (if applicable),

  • What you want us to do (access / correction / deletion).

For safety and privacy, we may take reasonable steps to confirm your identity before acting on your request. If you are a parent/guardian requesting deletion of a child’s information, we may also confirm that relationship.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date at the top. Your continued use of our website, apps, or services after an update means you accept the revised Policy.

8. Contact Us

If you have questions about this Privacy Policy, our data practices, or your data rights, you can contact us at:

Sing In Chinese
3646 Newton St.
Torrance, CA 90505
Phone: (310) 957-2258
Email: info@singinchinese.com

COPYRIGHT

The copyright in all material contained on, in, or available through the App including all information, data, text, music, sound, photographs, graphics and video messages, the selection and arrangement thereof, and all source code, software compilations and other material ('Material' is owned by or licensed to our company. All rights are reserved. You can view, print or download extracts of the Material for your own personal use but you cannot otherwise copy, edit, vary, reproduce, publish, display, distribute, store, transmit, commercially exploit, disseminate in any form whatsoever or use the Material without our express permission.

The trademarks, service marks, and logos ('Trade Marks') contained on or in the App are owned by our company or third party partners of our company. You cannot use, copy, edit, vary, reproduce, publish, display, distribute, store, transmit, commercially exploit or disseminate the Trade Marks without the prior written consent of our company or the relevant group company or the relevant third party partner of our company.

TERMS OF USE

1. INTRODUCTION:

Welcome to our iOS application (the 'App'). By downloading or otherwise accessing the App you agree to be bound by the following terms and conditions ('Terms') and our privacy policy. If you have any queries about the App or these Terms, you can contact us by the means set out in paragraph 1a of these Terms. If you do not agree with these Terms, you should stop using the App immediately.

(a) For queries regarding these terms contact us directly at ask@singinchinese.com.

2. GENERAL RULES RELATING TO CONDUCT:

The App is made available for your own, personal use. The App must not be used for any commercial purpose whatsoever or for any illegal or unauthorized purpose. When you use the App you must comply with all applicable US, UK, Australian laws and with any applicable international laws, including the local laws in your country of residence (together referred to as 'Applicable Laws'). You agree that when using the App you will comply with all Applicable Laws and these Terms. In particular, but without limitation, you agree not to:

(a) Attempt to gain unauthorized access to the App or any networks, servers or computer systems connected to the App; or

(b) Use the App in any unlawful manner or in a manner which promotes or encourages illegal activity including (without limitation) copyright infringement; or

(c) Modify, adapt, translate or reverse engineer any part of the App or re-format or frame any portion of the pages comprising the App, save to the extent expressly permitted by these Terms or by law.

You agree to indemnify our company in full and on demand from and against any loss, damage, costs or expenses which they suffer or incur directly or indirectly as a result of your use of the App otherwise than in accordance with these Terms or Applicable Laws.

3. DISCLAIMER / LIABILITY:

USE OF THE APP IS AT YOUR OWN RISK. THE APP IS PROVIDED ON AN 'AS IS' BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) OUR COMPANY DISCLAIMS ALL LIABILITY WHATSOEVER, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE IN RELATION TO THE APP; AND (B) ALL IMPLIED WARRANTIES, TERMS AND CONDITIONS RELATING TO THE APP (WHETHER IMPLIED BY STATUE, COMMON LAW OR OTHERWISE), INCLUDING (WITHOUT LIMITATION) ANY WARRANTY, TERM OR CONDITION AS TO ACCURACY, COMPLETENESS, SATISFACTORY QUALITY, PERFORMANCE, FITNESS FOR PURPOSE OR ANY SPECIAL PURPOSE, AVAILABILITY, NON INFRINGEMENT, INFORMATION ACCURACY, INTEROPERABILITY, QUIET ENJOYMENT AND TITLE ARE, AS BETWEEN OUR COMPANY AND YOU, HEREBY EXCLUDED. IN PARTICULAR, BUT WITHOUT PREJUDICE TO THE FOREGOING, WE ACCEPT NO RESPONSIBILITY FOR ANY TECHNICAL FAILURE OF THE INTERNET AND/OR THE APP; OR ANY DAMAGE OR INJURY TO USERS OR THEIR EQUIPMENT AS A RESULT OF OR RELATING TO THEIR USE OF THE APP. YOUR STATUTORY RIGHTS ARE NOT AFFECTED.

We will not be liable, in contract, tort (including, without limitation, negligence), under statute or otherwise, as a result of or in connection with the App, for any: (i) economic loss (including, without limitation, loss of revenues, profits, contracts, business or anticipated savings); or (ii) loss of goodwill or reputation; or (iii) special or indirect or consequential loss.

IF WE ARE LIABLE TO YOU DIRECTLY OR INDIRECTLY IN RELATION TO THE APP, THAT LIABILITY (HOWSOEVER ARISING) SHALL BE LIMITED TO: THE SUMS PAID BY YOU UPON PURCHASING THE APP, OR ANY IN-APP SPEND, INCLUDING SUBSCRIPTIONS, WHICHEVER IS GREATER.

Nothing in these Terms shall be construed as excluding or limiting the liability of our company for death or personal injury caused by its negligence or for any other liability which cannot be excluded by U.S. law.

4. SERVICE SUSPENSION:

We reserve the right to suspend or cease providing any services relating to the apps published by it, with or without notice, and shall have no liability or responsibility to you in any manner whatsoever if it chooses to do so.

5. GENERAL:

These Terms (as amended from time to time) constitute the entire agreement between you and our company concerning your use of the App. We reserve the right to update these Terms from time to time. If it does so, the updated version will be effective immediately, and the current Terms are available through a link in the app to this page. You are responsible for regularly reviewing these Terms so that you are aware of any changes to them and you will be bound by the new policy upon your continued use of the App. No other variation to these Terms shall be effective unless in writing and signed by an authorized representative on behalf of our company.

These Terms shall be governed by and construed in accordance with U.S. law and you agree to submit to the exclusive jurisdiction of the U.S. Courts.  If any provision(s) of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties (as reflected in the provision(s)) and all other provisions shall remain in full force and effect.  Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.  Unless otherwise expressly stated, nothing in the Terms shall create any rights or any other benefits whether pursuant to the Contracts (Rights of Third Parties) Act 1999 or otherwise in favor of any person other than you.